CUSTOMER
SATISFACTION
SURVEY

CONSTRUCTION AND CIVIL ENGINEERING COMPANY

BBBEE level 1 Contributor • CIDB 7CE & 6GB

PLEASE COMPLETE THE SURVEY BELOW

At Fuller Civils, customer satisfaction enjoys priority.
Please let us know how we can improve and make the experience working with us more enjoyable!

    PERSONAL INFORMATION

    QUALITY ASSURANCE AND HANDOVER

  • Contracted Work Quality

  • Management and implementation of agreed quality assurance procedures

  • Quality of workmanship

  • Quality of materials

  • Degree of completion at handover inspection

    • ENVIRONMENTAL AND SAFETY AT WORK

  • Repair of defects and deficiencies noticed during handover inspection

  • Cleanliness and order of site

  • Management of work safety on site

  • Management of environmental issues and related know-how on site

    • PERSONNEL

  • Tending to official obligations

  • Skill of Site Manager

  • Skill of Site Supervisor

  • Skill of workers

    • COOPERATION

  • Commitment of workers to set goals

  • Cooperation of personnel on site

  • Agreement about changes

  • Tending to notice of defects

  • Information flow on site

    • SITE SUPERVISION & SUBCONTRACTING

  • Quality of overall service level

  • Conformity of subcontracting to contract

  • Tending to site supervision duties

  • Adherence to schedule in accordance to common agreements

    • ADDITIONAL COMMENTS

    Contact Us

    Plot 143 Vyfhoek 60 Wynne Street Potchefstroom, 2520

    018 290 9868

    info@fullercivils.co.za